No. Please do not park in front of the terminal. Vehicles left unattended at the terminal curb will be ticketed and/or towed at the owner’s expense. The first 15 minutes in all parking areas are free and you can wait for arriving passengers in the cell phone lot.

No.  All passenger parking at Dane County Regional Airport is on a first come, first served basis.  Numerous third-party apps and websites claim to offer parking reservations for airport parking.  This is not accurate.  Dane County Regional Airport does not partner with any third-party service for parking reservations and strongly condemns their misleading tactics and false claims.  We encourage our passengers to always use our parking webpage for the most up to date information about parking rates and availability.

Taxis and car rentals are available at the north end of the terminal outside door 7 which is adjacent to the baggage claim.

(a) If the accessibility question involves an area that an airline is responsible for such as: ticketing, boarding an airplane, getting a wheelchair, or questions about one’s reservation then one needs to contact the airline one is flying on.  (For airline contact information see list of airlines serving Dane County Airport under “Flight and Information” on our homepage.)

(b) If the accessibility question involves the Airport facility or is a parking area concern, please contact:
-    Michael Riechers, Director of Marketing and Communications
-    Airport Administration
-    608-246-3380
-    airinfo@msnairport.com

(c) If you are not sure whether your question is for an airline question or an Airport facility question, please contact Michael Riechers above and he will be glad to help you locate the appropriate person to contact.

United Airlines: 1-800-241-6522 or www.united.com
Delta Connection: 1-800-221-1212 or www.delta.com
American Airlines: 1-800-433-7300 or www.aa.com
Frontier Airlines: 1-800-432-1359 or www.frontierairlines.com
Sun Country: 1-651-905-2737 or www.suncountry.com

Call your airline, visit their ticket counter, contact an airline customer service agent, or visit their website for more information. Lost baggage is the sole responsibility of the airline you are flying.

The Dane County Regional Airport's advertising inventory is managed by Lamar, a third-party contractor:

Lamar Airports
Tracey Hensen
608-577-4478
http://www.lamar.com/airportadvertising

Airlines and the Transportation Security Administration currently do not require a valid form of identification from passengers under the age of 18. Please visit www.tsa.gov for additional information on security screening.

Flight Information Display Systems are located throughout the terminal and provide information about flight arrivals, departures, and gate assignments. The same information is available on the airport’s website here. You can also find flight information on your airline's website or their mobile app.

Tourism information can be for on Destination Madison’s website. Destination Madison also staffs an information desk within the airport during the busiest hours. The information desk in the terminal provides visitor guides, area maps, and other literature. The desk can be found between door 5 and the rental car counters.

Most airlines allow you to use digital boarding passes through their mobile app. Depending on your airline, you may be able to print your boarding pass from home before arriving at the airport. Please check with the airline you are flying with by visiting their website.

Most personal items can be carried through the security checkpoint. There are prohibited items such as firearms, cigarette lighters, knives, and other dangerous objects that will be confiscated or require law enforcement intervention. Liquids and gels that are more than 3 ounces also are prohibited. For a list of prohibited items, please click here.

The Dane County Regional Airport's advertising inventory is managed by Lamar, a third-party contractor:

Lamar Airports
Tracey Hensen
608-577-4478
http://www.lamar.com/airportadvertising
 

If you would like to coordinate a school or other small group tour, contact the Airport Marketing Department at airinfo@msnairport.com

The public can take personal photos and video in most public areas of the airport. If the photos, video, or film are part of a commercial production, or require more than basic equipment, you must contact the Airport Marketing Department at least 10 days in advance to arrange for a film permit. airinfo@msnairport.com

The federal government has delayed the implementation of REAL ID many, many times.

At some point in the future, every air traveler 18 years of age and older will need a REAL ID-compliant driver’s license or identification card, state-issued enhanced driver’s license, or another TSA-acceptable form of identification at airport security checkpoints for domestic air travel.  

For more information and the current timeline regarding REAL ID, please visit www.dhs.gov/real-id.